Support

We're here after the install.

Manuals, warranty registration, troubleshooting and direct access to a UK engineer.

Call us
0208 935 5572

Mon–Sat 8am–5pm

Email
support@britoneair.co.uk

Replies within 1 working day

Engineer chat
Live 09:00–16:00 weekdays

Priority queue for installers

Trade counter
Unit 1, Warren Yard

Mon–Sat 8am–5pm · Open to trade & public

Warranty registration.

Register within 30 days of installation to activate your 3-year parts & labour cover.

Downloads.

  • BritOne Air One — user manual (PDF)Download
  • BritOne Air Multi — user manual (PDF)Download
  • Installation manual — Single Split (PDF)Download
  • Installation manual — Multi Split (PDF)Download
  • Service manual — all series (PDF)Download
  • Wi-Fi module setup guide (PDF)Download